FREQUENTLY ASKED QUESTIONS
FAQ page has a mission to provide our customers with answers to the most frequent questions ‘we tried to outsource common list of questions for your convenience out of the scale.
- WHAT SHIPPING METHODS DO YOU OFFER?
Currently there are 2 different shipping methods available : Regular Airmail delivery and Express Courier (EMS) delivery. Courier delivery is currently available for the US and CANADA customers only.
Regular Airmail is a cheaper and reliable option. However orders sent by regular Airmail take more time to get delivered.
Courier delivery is much faster and provides a benefit of being able to tract your parcel in real time via the USPS website. Tracking information becomes available soon after the order has been dispatched and is updated throughout the delivery period.
Note that although Regular Airmail is tractable in most cases as well. Tracking information becomes available only on delivery/ attempted delivery of an order. This allows us to see if your order was indeed successfully perfumed and timely
- WHAT ARE YOUR SHIPPING RATES AND POLICIES?
At the moment we offer 2 shipping options
Regular Airmail delivery (2-5 working days)
Express Courier delivery via UPS (1-3 working days)
Fast and discreet night shipping (Within the US)
Please note that courier delivery currently is available for the US and CANADA customers only and is fully tractable via USPS.
Once your order has been shipped, we’ll send you an e-mail with notifications.
- DO YOU SHIP INTERNATIONALLY?
Yes, we ship internationally, to most countries of the world.
You can reach us for our shipping rates and other information upon making your order.
- HOW WILL MY MEDICATION BE PACKAGED?
Your order will be packaged discreetly for your privacy and protection with MERCURY SEAL.
- WHERE ARE THE MEDICATION SHIPPED FROM
The medicines we offer are produced at several licensed facilities located in the USA and India, the world’s largest generic drugs manufacturer and renowned brand name drugs manufacturer. The whole manufacturing process is regulated by the US Food and Drug Administration (FDA) and other relevant authorities.
- WHAT IS YOUR RETURN POLICY?
If for some reasons you are not completely happy with your purchase or you have never received it, we will reship the package or refund your payment. We can also exchange your purchase. Please request our customer support ticket and we’ll readily attend and assist you with solutions.
- WHAT FORMS/ MODE OF PAYMENT DO YOU ACCEPT?
We currently accept payment via Bitcoin, Cash App, Western Union, and Money Gram which could all be listed upon our checkout page.